Vrachka ("we", "us", "our") is committed to protecting the privacy of your personal information. This privacy policy explains how we collect, use, and protect your data in compliance with GDPR and Bulgarian law.
We collect the following information when you use our platform:
Your information is used to:
We use industry-standard security measures to protect your data, including encryption, secure storage, and restricted access. Your information is stored on secure servers with high-level protection. All payment data is handled by Stripe and is NOT stored on our servers.
We do not sell, rent, or share your personal information with third parties, except when necessary to provide our services or when required by law. Third-party processors include:
You have the right to:
To exercise these rights, contact us at privacy@vrachka.eu
We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You can control cookie usage through your browser settings. For more details, see our Cookie Policy.
We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for up to 90 days for legal and security purposes, then permanently delete it.
We reserve the right to update this privacy policy at any time. We will notify you of significant changes via email or platform notification. Continued use after changes constitutes acceptance.
For questions about this privacy policy, please contact us at: privacy@vrachka.eu
General support email: support@vrachka.eu