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Last reviewed · 13 June 2026

Accessibility Statement

Vrachka aims to conform to WCAG 2.1 level AA and the EN 301 549 standard under the European Accessibility Act. The site is partially conformant: the known limitations are listed below. Report an accessibility barrier to support@vrachka.eu; we aim to respond within 5 working days. The supervisory authority is the Commission for Consumer Protection.

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Contents: 6 sections
  1. 1.Conformance status
  2. 2.Known limitations
  3. 3.Feedback and contact
  4. 4.Enforcement procedure
  5. 5.Preparation of this statement
  6. 6.Operator

LEVEL 8 EOOD (UIC 208697165, Varna), operator of Vrachka.eu, is committed to making its website accessible in line with the European Accessibility Act (Directive (EU) 2019/882) and its transposition into Bulgarian law. This statement describes the current accessibility status of the site.

1. Conformance status

Vrachka.eu aims to conform to WCAG 2.1 level AA and the harmonised European standard EN 301 549. The site is currently partially conformant: most content and functionality meet level AA, but some parts (listed below) do not yet fully conform. We are working on them continuously.

2. Known limitations

  • AI-generated readings (horoscopes, tarot, coffee, etc.) are delivered as plain text and are screen-reader accessible, but wording varies between generations and is not individually reviewed for reading level.
  • The natal-chart wheel is a graphical SVG; the same planetary positions, houses and aspects are also presented as text tables on the page, but the wheel itself does not yet expose a full text alternative.
  • Some illustrative images (tarot cards, zodiac art) are AI-generated; we are improving their alternative text.
  • Third-party embeds - Stripe Checkout (payments), Google AdSense (advertising) and occasional YouTube/social embeds - are controlled by their providers, and their accessibility is outside our direct control.

3. Feedback and contact

If you encounter an accessibility barrier or need content in an alternative format, contact us at support@vrachka.eu. We aim to respond within 5 working days.

4. Enforcement procedure

If you are not satisfied with our response, you may contact the Commission for Consumer Protection (КЗП), the market-surveillance authority for the European Accessibility Act in Bulgaria: kzp.bg.

5. Preparation of this statement

This statement was prepared on the basis of a self-assessment of the site against WCAG 2.1 AA and EN 301 549, last reviewed on 13 June 2026.

6. Operator

LEVEL 8 EOOD UIC 208697165 VAT BG208697165 Varna, Bulgaria support@vrachka.eu