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Frequently Asked Questions
How can I cancel my subscription?
You can cancel your subscription at any time from your profile -> Subscription -> Manage Subscription. You will retain access until the end of the current period.
Can I get a refund?
We do not offer refunds for partially used periods. However, you can cancel your subscription to avoid being charged for the next period.
How do I change my personal information?
Go to Profile -> Edit Profile, where you can update your name, birth date and other settings.
Is my data protected?
Yes, we use modern encryption and security. Your data lives on protected servers; we do not sell it, and it is processed only by the providers needed to run the service (payments, hosting, email, AI) - see the Privacy Policy.
Can I use Vrachka on different devices?
Yes, your account works on all devices - computer, tablet and phone. Simply log in with the same email and password.