Privacy Policy

Vrachka ("we", "us", "our") is committed to protecting the privacy of your personal information. This privacy policy explains how we collect, use, and protect your data.

The data controller within the meaning of Art. 4(7) GDPR is LEVEL 8 EOOD, UIC 208697165, with its registered office in Varna. Contact for personal data matters: support@vrachka.eu.

We collect the following information when you use our platform:

• Name and email address (upon registration)
• Date and place of birth (for astrological calculations)
• Reading history and platform interactions
• Subscription and payment information
• Technical data (IP address, browser type, device)

Your information is used to:

• Provide personalized astrological forecasts
• Process payments and manage subscriptions
• Improve our services and user experience
• Communicate about your account and our services
• Fulfill legal obligations

We use industry-standard security measures to protect your data, including encryption, secure storage, and restricted access. Your information is stored on secure servers with high-level protection.

We do not sell, rent, or share your personal information with third parties, except when necessary to provide our services or when required by law. Third-party processors include:

• Stripe: Payment processing (PCI-DSS compliant)
• Supabase: Database and authentication
• Vercel: Hosting and analytics
• Resend: Transactional and newsletter email delivery
• Google (Gemini), kie.ai: automated generation of the forecast text (anonymized data only)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Restrict the processing of data
• Object to data processing
• Transfer your data

We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You can control cookie usage through your browser settings. For more details, see our Cookie Policy.

If you turn on notifications and allow them in your browser, we store:

• the address at which your browser receives notifications, and the two keys that encrypt the message;
• the type of browser and device;
• the sign you want the horoscope for, and the language;
• your account, if you are signed in.

We send you the daily horoscope for your sign. If you are signed in, we also tell you when your reading is ready and send you your personal offers. Occasionally we send news from Vrachka. The legal basis is your consent (Art. 6(1)(a) GDPR).

The notification passes through your browser's push service: Google, Mozilla, Apple or Microsoft, depending on the browser. The message travels encrypted, and that service cannot read it.

You can turn notifications off at any time in your profile settings or in your browser. If you turn them off, or your browser tells us it no longer accepts them, we delete the record within 30 days. When you delete your account, we delete its notification records with it.

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for up to 90 days for legal and security purposes, then permanently delete it. Payment documents are kept for as long as accounting law requires.

We reserve the right to update this privacy policy at any time. We will notify you of significant changes via email or platform notification.

For questions about this privacy policy, please contact us at: support@vrachka.eu